Therapy doesn't have to mean a commute. Online therapy gives you the same confidential, BACP-accredited support by secure video — from your home, on a lunch break, or wherever you happen to be in the UK. For many people it's not a compromise on in-person work; it's simply the version of therapy that fits a real life.
I'm Keeley Taverner, a Psychotherapist, BACP Accredited and author of Why Love Hurts. I see clients in person in Marlow and Uxbridge, and by video right across the UK. This page explains how online video counselling with me works, what you'll need, who it suits, and how I keep video sessions private and secure.
How online video therapy works
Online therapy — sometimes searched as video counselling, remote therapy or therapy over Zoom — is a live, face-to-face session held by secure video link rather than in the same room. We meet at a set time each week, you join from a private space, and the session runs exactly as it would in person: the same 50–60 minutes, the same confidential conversation, the same therapeutic relationship over time.
Online counselling is not email or text support, and it isn't a chatbot. It's real-time psychotherapy with a qualified, accredited therapist — just delivered over video so you can take part from anywhere with a private space and a connection.
I'll send a simple, private link before each session. You don't need to install anything complicated or be technical — if you can make a video call, you can do this.
What you need for an online session
Very little, and nothing expensive:
- A phone, tablet or laptop with a camera and microphone
- A reasonably stable internet connection
- A private space where you won't be overheard or interrupted
- Headphones if other people are nearby — they help with both privacy and focus
- A few quiet minutes before and after, so the session has room to land
If your space at home isn't private — which is common, and especially so if you're recovering from a controlling relationship — we can talk about workarounds, from a parked car to a booked room. Being able to speak freely matters more than the setting.
Who online therapy suits
Online video counselling works well for a great many people, including those who:
- Live outside Buckinghamshire or West London — anywhere in the UK is fine; I'm registered to work online across England and the wider UK.
- Have busy or unpredictable schedules — no travel means therapy can fit around work, childcare and shift patterns.
- Are couples who can't easily be in the same place — partners can join the same video session from two locations when needed.
- Find leaving the house hard right now — through anxiety, illness, caring responsibilities or low energy.
- Prefer the comfort of their own space — some people simply open up more easily from somewhere familiar.
- Want continuity — many clients mix the two, starting in the room in Marlow or Uxbridge and moving online when life gets busy.
Online therapy isn't right for everyone or every situation — if you're in crisis or at immediate risk, please use the emergency lines at the foot of this page. We can talk through whether online or in-person is the better fit on a free first call.
Is online therapy as good as in person?
The research on video therapy is reassuring: for most common concerns it works comparably well to being in the room, because what makes therapy effective — a trusting, consistent relationship with a skilled therapist — carries over the screen. What matters far more than the medium is the fit between you and your therapist, and the quality of the work itself. Some people find video slightly less tiring and easier to commit to; others miss the room and prefer to come in. Neither preference is wrong, and you're not locked into one — we'll find what works for you.
Therapy works through the relationship, not the room. Over video, that relationship is every bit as real.
Privacy & confidentiality for video sessions
Confidentiality is the foundation of therapy, and it holds online just as it does in person. Sessions are held over a secure, encrypted video platform — not a public link — and I follow BACP ethical guidance and UK GDPR for handling your data, including special-category health information. I take sessions from a private, soundproofed space, and nothing is recorded. I'll ask you to find a private space at your end too, so the conversation stays between us. You can read the detail of how your information is handled in my privacy & data protection policy.
What I work with online
Almost everything I offer in the room is available by video. That includes my core specialisms:
- Couples and relationship counselling, including marriage counselling and affair recovery — partners can join from the same room or two different places.
- Narcissistic abuse recovery and recovery from toxic relationships — online can feel safer when home isn't the place to talk, and removes the need to travel while you're depleted.
- Support for anxiety, low mood and stress and burnout, and my group programme Changemakers.
Online therapist serving the whole UK
Whether you've searched for online therapy near me, online couples counselling, or a relationship counsellor in England, the answer is the same: I work by secure video right across the UK, from Cornwall to Cumbria, alongside my in-person practices at The Courtyard, 60 Station Road, Marlow SL7 1NX and in Uxbridge. Sessions are £250 and completely confidential, wherever you join from.
The simplest first step is a free, no-pressure 30-minute consultation by phone or video — a chance to ask questions and see how online work feels before you commit to anything.
